The following table contains deliverables/outputs for each of the components of service that can be provided by InterHealth Saudi Arabia. It includes pre-operating activities, in addition to the operations and management of any health-related projects.
| Service Offering | Key Outputs and Deliverables |
| Feasibility study and Financial Model | · Review or develop where information is unavailable/insufficient
· Review the financial plan · Review the operational plan · Develop the Financial Model |
| Functional Programming Review and Development | · Recommended key areas of clinical specialties, department sizes and support services
· Clinical services plan · Clinical Functional Design Review · Clinical Services Phasing Plan · Clinical Risks Review · Compliance with healthcare standards · Review of summary Medical Equipment Bill of Quantity (BoQ) for clinical and non-clinical equipment · Review of medical equipment placement working with the architects |
| Medical Equipment Planning (including supplies and consumables) | · Medical Equipment Plan
· Equipment list including supplies and consumables · Review of fully loaded design drawings that show placement of equipment · Medical Equipment Phasing Plan · Medical Equipment Installation and Training Plan overview (to be revised during the commissioning phase). |
| Health Informatics & Information Technology Strategy | · Health Informatics & IT Strategy
· Business capability document which includes high-level target operating model · High-level capacity plan · Performance dashboard requirements for all Health Informatics & IT · Functional and non-functional requirements · Project start-up documentation including OBC, Project Approach and Project Brief |
| Recruitment Strategy / HR Planning | · Provision of corporate structure
· Provisional staffing pricing · Orientation Plan · Training Plan |
| Healthcare Planning during Construction | All on an as needed basis:
· Project status reporting structure · Project quality controls · Risk and Issue logs · Workshops, reports |
| Recruitment Services/ Staff Pre-Opening Training and Orientation Oversight | · Recruitment per Manpower Plan
· Complete scope and deliverables to be developed once the structure of hospital employment has been finalized. |
| Health Informatics and Information Technology Commissioning | · Health Informatics & IT Strategy Implementation
· Implementation and refinement of the IT Strategy & Master Plan · Implementation and customization (where required) of the IT and HIS system · Integration with regulatory and billing networks where required |
| Operational Master Plan | · Agree on fundamental design principles of process flows and policies and procedures in line with the operating model;
· Draft the process flows and clinical guidelines/ policies/procedures for each core business processes; · Leverage from our database of knowledge and draw upon relevant findings from other engagements of similar nature; and · Finalize the process flows and clinical guidelines/ policies/procedures with the relevant process owners. · Service based operating model; · Model of care; · Business process flows; · Clinical/ Patient Pathways; and · Guidelines/ policies / procedures |
| General Commissioning Activities | · Snag list in the facility are concluded or a plan is in place to conclude them;
· Hospital is in a clean and safe environmental mode for the receipt of staff and patients; · All required insurance policies are in place; · PRO services are in place; · Recruitment and mobilization of staff is running smoothly; · Staff induction and orientation programs are in place; · Subcontracted services are in place; · Medical and non-medical equipment training programs underway; · Consumables and minimum order criteria in place; · Establish and implement financial systems and policies; · Departmental and administrative policies and procedures in place; · Dry runs implemented; · Ready for Go-Live Date |
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